String Swing - Display fixtures for the music industry, store fixtures,school fixtures, and home fixtures. Hangers and holders for all musical instruments.
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Shipping Policies:

Free Shipping Policy:

FREE SHIPPING! - RETAIL SALES ONLY -
Free shipping does not apply to Dealer or Distributor sales, nor does it pertain to any additional handling charge for over-sized boxes. (If your order includes an over-sized package, you will still be charged this handling fee.)

Orders over $15.00 will have FREE UPS GROUND SHIPPING*!
If your purchase is $15.00 or less, there will be a $3.00 shipping charge.
(*Certain restrictions may apply- see "Restrictions" below.)

This Free Shipping Policy applies only to retail sales, and uses Ground Shipping Service within the 48 contiguous states only.

RESTRICTIONS:
Free shipping is not available for any of our slatwall rail systems:

  • Economy Rail
  • Hardwood Slatwall Rail
  • Strong Wall Aluminum Slatwall Rail

The shipping charges for these items will be the current charges for ground shipping.

Free shipping does not apply to the following:

  • Orders placed with a Dealer or Distributor account
  • Orders shipped to a location outside of the 48 contiguous states
  • Express/Expedited orders


SHIPPING INFORMATION FOR THE 48 CONTIGUOUS STATES: (Excludes Alaska, Hawaii & US Territories.)

Free Shipping Policy:
Retail sales over $15 will receive free shipping. If the order total is $15 or less, there will be a $3 charge added to the total. (Certain restrictions may apply.)

Shipping Method:
All online orders are shipped via UPS ground, unless otherwise specified. Express/expedited shipping is not available with online purchases; however, arrangements can be made via e-mail, phone or fax.

Shipping Charges:
The shipping charges that are quotes online are UPS Ground charges.


SHIPPING INFORMATION FOR OUTSIDE OF THE 48 CONTIGUOUS STATES: (Includes Alaska, Hawaii, US Territories & All International Locations.)

Free Shipping Policy:
Free shipping is not available for any orders outside of the 48 contiguous states.

NEW - Online Shopping System:
Through the checkout process, you will be noted that international shipping quotes are not available online. However, we have set up a system which will e-mail your shopping cart information directly to String Swing's customer service department. Your shopping cart will tell us what exactly you are wanting to purchase, as well as the address that it is being shipped to. One of our trained representatives will contact you shortly regarding your shipping options and charges. At that time, we will also take care of payment arrangements.

You may also place your orders by phone, fax or e-mail:
*Please include your contact information, so that we may contact you.
Phone: (608)435-6628
Toll Free: (888)455-6628
Fax: (608)435-6120
E-mail: contact@stringswing.com
Hours: Monday-Thursday, 8am-5pm & Friday, 8am-4pm (CST)

Shipping Method:
We will find the most inexpensive shipping option to your location - which you will confirm - and you will be responsible for those charges.
Please note: orders will not be shipped unless the shipping method has been confirmed by the customer.

Duties and Taxes:
Any duties or taxes for Canadian shipments are the responsibility of the customer and will be charged by the local postmaster. (Duties and taxes are not added to String Swing's shipping charges.)


EXPRESS/EXPEDITED SHIPPING:

Online purchases are shipped via UPS Ground.

If you would like to express/expedite your order, arrangements can be made via e-mail, phone or fax. The charges that you receive online are UPS Ground charges. The customer will be responsible for any additional charges for express/expedited shipping. If the order is placed with a Net 30 account, the invoice will be adjusted accordingly. If the order is placed with a Credit Card, please read the information below.

CREDIT CARD ORDERS:
Online orders are very secure, making it unable for us to see your credit card information. If arrangements are made for express/expedited shipping, we will need to obtain your credit card information via phone, in order to charge the upgraded shipping cost.
Please note: credit card orders will not be shipped out until paid for!

CONTACT INFORMATION FOR EXPRESS/EXPEDITED SHIPPING ARRANGEMENTS:
Hours: Monday-Thursday, 8am-5pm & Friday, 8am-4pm (CST)
Phone: (608)435-6628
Toll Free: (888)455-6628
Fax: (608)435-6120
E-mail: contact@stringswing.com
*Please include your contact information, so that we may contact you if needed.


UPS GROUND TRANSIT MAP:

Please refer to the map below for estimated transit times shipping from zip code 54651.
Transit time is in business days (excludes Saturdays, Sundays and Holidays.) Please allow additional time for orders shipping outside the 48 contiguous states.
String Swing UPS Ground Transit Map


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String Swing  |  P.O. Box 10  |  27515 State Hwy. 131  |  Ontario, WI 54651  |  United States  |  Toll Free: 1-888-455-6628  |  Ph: 1-608-435-6628
© 2014 String Swing® | Website Design by String Swing, The BLU Group, & Webteam - Website Development by Webteam, Inc.